Contacts and Special Announcements

For information on careers at The Grand Mauritian Resort & Spa, Mauritius, please use the contact details below.

Balaclava
Turtle Bay
Mauritius
Phone: (230) 204 1400
Fax: (230) 204 1401
Email: info.thegrandmauritian@luxurycollection.com

Annoucements:

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older.

Maximum Occupancy Policy

• The maximum occupancy in all room types-with the exception of Deluxe Rooms with Twin Beds-is two adults and one infant ( 0 to 4 years). Additional guests over the age of four years will not be allowed an extra bed.
• The maximum occupancy in Deluxe Rooms with Twin Beds is generally three persons: two adults and one infant (0 to 4 years); or three children below the age of 12; or one adult and two children below the age of 12. Additional guests will be required to take an extra bed at cost.

Pet Policy

Pets are not allowed.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available

Dress Advice:

Comfort is essential for a memorable holiday on Mauritius.    Many of our guests ask what they should wear to feel comfortable.  We recommend that during the day, guests favour lighter clothes such as dresses, shorts and t-shirts.  In the evening, gentlemen will feel more comfortable in long trousers and shirts.  Shorts, men's sleeveless shirts and sandals are not accepted in the restaurants during dinner.

Internet

Internet is available in all rooms as well as in all public areas through Wifi. Cost is 15EUR for 24h.